Authorized Repair Services
As a Vizrt Authorized Repair Partner, Varto Technologies offers expert repair services to ensure your Vizrt products are always functioning at their best. Our certified technicians have extensive experience with Vizrt products and are dedicated to providing fast and reliable repair services.
Whether you're dealing with hardware malfunctions or software issues, our team is equipped to handle all your repair needs. We use genuine Vizrt parts and follow the latest repair protocols to ensure your equipment is restored to optimal performance.
Authorized Repair Partners may offer ProTek Prime or Ultra as well as local support options. Examples of the scope of these services include:
- Professional installation and integration upon the sale of NewTek products
- On-site field service for hardware and software
- In- and out-of-warranty replacement services
- After-hours, on-site response options
Varto Technologies has personnel on staff who are certified to repair NewTek products. We have full-time NewTek Certified Solutions Experts (NCSE) with demonstration, pre- and post-sales support knowledge, including the ability to install and integrate NewTek systems. Additionally, our staff is appropriately trained and certified to provide on-site field service on a timely basis.
Protek Support Offering and Tiers
Vizrt Protek is a comprehensive support plan designed to provide peace of mind and ensure the longevity and reliability of your Vizrt products. With Protek, you receive priority support, software updates, and access to expert technical assistance.
ProTek Prime
- Extended Warranty
- Priority Hardware Repair
- Chat Support 24x5
- Remote Hardware Diagnostic Service
- Discount on Viz University Classes
ProTek Ultra
- All benefits of ProTek Prime
- 1-Hour Emergency Telephone Support 24x7
- Expedited 4-Hour Service Resolution Goal
- Priority Queue for Support Inquiries
- Advanced Hardware Replacement
Why Choose Varto Technologies?
As a leading Vizrt partner, Varto Technologies is committed to providing exceptional repair and support services. Our team of certified technicians and engineers ensures your Vizrt products are maintained to the highest standards. With our extensive experience and dedication to customer satisfaction, you can trust us to keep your production running smoothly.
- Certified Vizrt technicians
- Genuine Vizrt parts
- Fast and reliable service
- Comprehensive support plans
